Michael has to mediate a dispute within his new sales team. Meanwhile, trouble brews in the office when several employees take the term "casual" Fridays too loosely.
Event Year: 2005
Broke
Michael's new company struggles to make early morning deliveries while the office tries to get their expense reports in on time after Angela enforces Dunder Mifflin's policy.
Heavy Competition
Dwight's loyalty to Michael is tested when he finds a new hero in Charles. Meanwhile, Andy tries to provide for all of Jim's emotional needs.
The Manager and the Salesman
Sabre's CEO wants the Scranton branch to have one manager, and Michael voluntarily steps down and lets Jim become the boss when he finds out that salespeople make more money. However, he soon comes to regret the decision.